The Learning Behind the Learning

If I have witnessed one thing in my years as an adult education professional, it is that in a corporate training department, employees need to wear many hats, including those in what is usually known as Learning Operations.

I have participated in learning operational areas for most of my career. From classroom setup to designing spaces for maximum learning efficiency, there are few areas in learning operations that I have not touched. Below please find some highlights.

Classroom Management

• Building out classrooms in new spaces or buildings
• Setting up classes for learning events
• Installing computers within classrooms
• Creating learning spaces within conference rooms

Class and Course Operations

• Setting up seating, projectors and screens for effective temporary classrooms
• Connecting computers, projectors, and printers
• Assuring wireless or wired internet availability and testing system capabilities
• Ensure the available of files for student download
• Administering web conference tools like WebEx and Zoom to ensure effective virtual learning
• Working with vendors to produce class materials

Learning Management

• Administering Learning Management Systems such as Taleo, Oracle and Gyrus AIM
• Instituting Learning Management Systems
• Uploading SCORM courses on an LMS
• Creation of learning plans
• Creating, scheduling, and linking live learning events, both in-person and virtual
• Web page design on an LMS